Privacy Policy

Last updated: 19 October 2026

Who we are

Mould Removal Manchester operates mouldremovalmanchester.co.uk and is part of the ISG Specialist Group. We are the controller of the personal data collected through this website.

What we collect

When you complete an enquiry form we collect your name, phone number, email address, postcode and the details you give about the mould problem. We also collect technical data such as IP address, browser type and pages visited, through cookies and similar technologies described in our Cookie Policy.

How we use it

• To respond to your enquiry and provide a quote.
• To arrange and carry out services you request.
• To understand how the website is used and improve it.
• To meet legal and accounting obligations.

Lawful basis

We process enquiry data to take steps at your request before a contract and for our legitimate interest in running our business. Analytics and marketing cookies are used only with your consent where the law requires it.

Who we share it with

We share data with companies in the ISG Specialist Group where needed to handle your enquiry, and with service providers who host this website, deliver form submissions and provide analytics, including Google Tag Manager. We do not sell personal data.

How long we keep it

We keep enquiry data only as long as needed for the purposes above, then delete or anonymise it.

Your rights

Under UK data protection law you can ask to access, correct, delete or restrict the use of your data, object to processing, and request a copy of it. You can withdraw consent at any time. Use the contact form to make a request. You may also complain to the Information Commissioner's Office at ico.org.uk.

Changes

We may update this policy. The date at the top shows when it was last changed.